How do I cancel my subscription?

You can cancel your ZOZOFIT subscription at any time to prevent future charges. Please read the following carefully to ensure you cancel using the correct method.

If you subscribed through the ZOZOFIT website:

1. Go to app.zozofit.com and log in.
2. Click on Your Plan.
3. Click Manage next to your active plan.
4. Follow the prompts to cancel your subscription.
    

If you subscribed through the App Store (iOS):

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top, then choose Subscriptions.
3. Find and select ZOZOFIT.
4. Tap Cancel Subscription.

If you subscribed through the Google Play Store (Android):

1. Open the Google Play Store app.
2. Tap your profile icon > Payments & subscriptions > Subscriptions.
3. Select ZOZOFIT.
4. Tap Cancel Subscription and confirm.

Please note:

• You can cancel your subscription in the ZOZOFIT app through your profile by following the same steps as 2-4 for the website.
• If you don’t see an option to cancel a subscription, it’s likely already been cancelled or you weren't subscribed.
• If the subscription recently expired, you’ll see an expiration date.
• If you recently cancelled, you’ll see the date your premium access expires.