How do I cancel my subscription?

You can cancel your ZOZOFIT subscription at any time to prevent future charges. Please read the following information carefully.

To cancel through the ZOZOFIT app:

1. Open the ZOZOFIT app and tap the profile circle in the top left
2. Select YOUR PLAN
3. Click the Manage button in the top right
4. Follow the prompts to cancel your subscription.

To cancel through the ZOZOFIT website:

1. Go to my.zozofit.com and log in.
2. Click on YOUR PLAN
3. Click Manage next to your active plan.
4. Follow the prompts to cancel your subscription.
    

To cancel through the App Store (iOS):

1. Open the Settings app on your iPhone or iPad.
2. Tap your name at the top, then choose Subscriptions.
3. Find and select ZOZOFIT.
4. Tap Cancel Subscription.

To cancel through the Google Play Store (Android):

1. Open the Google Play Store app.
2. Tap your profile icon > Payments & subscriptions > Subscriptions.
3. Select ZOZOFIT.
4. Tap Cancel Subscription and confirm.

Please note:

• If you subscribed through Apple/Google, but now use the opposite device, please reach out to support@zozofit.com with the account email that is subscribed, and your new email if applicable.
• If you don’t see an option to cancel a subscription, it’s likely already been cancelled or you aren't subscribed.
• If the subscription recently expired, you’ll see the expiration date.
• If you recently cancelled, you’ll see the date your premium access expires.
• Account deletion does not automatically cancel your subscription