If signing in with email and password isn't working and/or you are failing to receive the reset password email, it may be the case that you signed up with our Apple, Google, or Facebook option, which do not require a password. It may also be the case that you created your account with a different email address. Please exhaust all options before reaching out to support.
If you did sign up with email and aren't receiving the reset password email or 2FA text, please delete the app and try again. Deleting the app will not effect your scan data.
If you continue to experience difficulties logging in after testing all sign in options and resetting the app, please reach out to support@zozofit.com and an agent will assist you! Please provide specific detail about the login issue you are experiencing in your outreach, including a screenshot or screen recording if relevant.
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